Shipping policy

Last Updated: 27 September 2026

At Anythingurs.in, we aim to make sure your order reaches you safely and within the expected delivery timeframe.

All orders placed on Anythingurs are processed and fulfilled through our third-party print and fulfilment partner, Qikink, and delivered through available courier and logistics partners.

This Shipping Policy explains how orders are processed, shipped and delivered.

1. Where We Ship

Currently, Anythingurs ships mouse pad orders across India, subject to courier and PIN code serviceability.

Delivery availability may vary depending on the destination PIN code and the courier services available in that area.

If a particular PIN code is not serviceable through the standard courier network, an alternative shipping service may be used where available.

2. Order Processing Time

Once your order is successfully placed and payment is confirmed, it is sent for processing and fulfilment.

Orders are generally processed for shipping within 2–3 business days.

Processing time may be longer during:

  • Product launches

  • Sales and promotional periods

  • Public holidays

  • High order volumes

  • Unexpected operational circumstances

The processing period is separate from the delivery time.

3. Shipping & Delivery Time

After your order has been processed and handed over to the shipping partner, delivery generally takes approximately:

2–5 business days

The actual delivery time may vary depending on:

  • Delivery PIN code

  • Courier availability

  • Shipping method

  • Weather conditions

  • Local restrictions

  • Public holidays

  • Operational or logistical delays

The estimated delivery timeframe is not a guaranteed delivery date.

Qikink currently states that standard delivery generally takes around 2–5 days depending on the shipping method and destination PIN code.

4. Shipping Partners

Anythingurs orders may be delivered through courier and logistics partners selected by our fulfilment partner.

The courier assigned to an order may vary depending on the destination, serviceability, shipping mode and operational availability.

Once your order is shipped, you may receive a tracking number through the contact details provided during checkout.

5. Order Tracking

Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp or other available communication channels.

You can use the tracking information to check the current status of your shipment.

Please allow some time for the tracking information to become active after the shipment has been handed over to the courier.

6. Delivery Attempts

Courier partners generally make multiple delivery attempts before marking a shipment as undelivered or Return to Origin (RTO).

To avoid delivery issues, please make sure that your:

  • Name is correct

  • Mobile number is active

  • Complete shipping address is provided

  • PIN code is correct

  • Customer is available to receive the package

If the courier is unable to deliver the order because of an incorrect/incomplete address, customer unavailability, refusal of delivery or other delivery-related circumstances, the shipment may be returned to the fulfilment facility.

Qikink lists reasons for RTO/undelivered shipments including incorrect or incomplete addresses, customer not being contactable, customer refusal, COD amount not being ready, premises being closed and certain other delivery circumstances.

7. Return to Origin (RTO)

An order may be marked as RTO (Return to Origin) if it cannot be successfully delivered to the customer.

Common reasons include:

  • Incorrect or incomplete address

  • Incorrect PIN code

  • Customer unavailable

  • Customer not contactable

  • Customer refusing delivery

  • COD payment not being ready

  • Delivery location being unserviceable

  • Door/premises being closed

  • Customer requesting future delivery

  • Other courier-related delivery issues

Once an order enters the RTO process, it may be returned to our fulfilment partner.

RTO shipments are handled according to the fulfilment partner's operational process.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Anythingurs is not responsible for delays or failed deliveries caused by:

  • Incorrect address

  • Incomplete address

  • Incorrect PIN code

  • Incorrect mobile number

  • Incorrect recipient information

If an order is returned because incorrect information was provided, additional shipping or reshipping charges may apply where applicable.

9. Delayed Shipments

Although we work with our fulfilment and logistics partners to deliver orders within the estimated timeframe, delays can occasionally occur.

Delays may be caused by:

  • Courier network issues

  • Weather conditions

  • Natural events

  • Public holidays

  • High shipping volumes

  • Regional restrictions

  • Incorrect address information

  • PIN code serviceability issues

  • Operational or technical problems

A delivery delay does not automatically qualify an order for cancellation or refund.

If your order appears to be significantly delayed, please contact us with your order number so that we can check the shipment status.

10. Remote and Unserviceable PIN Codes

Some PIN codes may have limited courier coverage.

If a standard courier is unable to deliver to a particular PIN code, an alternative delivery service may be used where available.

For certain locations, delivery may take longer than the standard estimated timeframe.

Qikink states that India Post may be used where other courier partners do not service a customer's PIN code, with delivery timelines that can vary significantly by location.

11. Damaged Package at Delivery

Please carefully inspect the outer packaging when your order arrives.

If the package appears significantly damaged, please:

  1. Take photographs of the package before opening it.

  2. Record an unboxing video.

  3. Keep the original packaging.

  4. Contact Anythingurs customer support as soon as possible.

For damaged, defective or misprinted products, supporting photographs and an unboxing video may be required to process a replacement or other resolution through our fulfilment partner.

Qikink currently requires damage/defect claims to be raised within 7 days of delivery and may require photographs, original packaging and an unboxing video.

12. Lost Shipments

If a shipment is confirmed as lost by the shipping partner, we will coordinate with our fulfilment partner and courier service to determine the appropriate resolution.

Depending on the circumstances, the order may be reproduced and reshipped or another applicable resolution may be provided.

Qikink states that for products confirmed as lost in transit, a refund may be issued after the shipment status confirms the loss.

13. Delivery Address Changes

If you need to change your delivery address after placing an order, contact us as soon as possible.

Address changes may not be possible once the order has entered production, been packed or handed over to the shipping partner.

If the shipment has already been dispatched, the address may not be changeable.

14. Multiple Orders

If you place multiple orders separately, they may be processed and shipped separately.

Therefore, two orders placed around the same time may arrive in separate packages or on different dates.

15. Cash on Delivery (COD)

Where COD is available at checkout, the order will be shipped through the available COD-enabled courier service.

Please ensure that the correct mobile number, address and PIN code are provided and that someone is available to receive the order and make the required payment.

COD availability depends on destination PIN code and courier serviceability.

Qikink currently provides COD services for eligible Indian orders and lists a COD service charge on its fulfilment side.

16. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process.

Shipping charges may vary depending on factors such as:

  • Delivery location

  • Product/package weight

  • Shipping method

  • Courier availability

  • COD selection

  • Other applicable fulfilment requirements

Any shipping charges applicable to your order will be communicated at checkout.

17. No Guaranteed Delivery Date

The delivery dates or timeframes shown on the website are estimates only.

Anythingurs does not guarantee delivery on a specific date because the final delivery is handled by third-party courier and logistics partners.

We are not responsible for delays caused by circumstances beyond our reasonable control.

18. Contact Us About Your Shipment

If you have questions about your order or shipment, please contact us through the contact information available on Anythingurs.in.

When contacting us about an order, please provide:

  • Order number

  • Customer name

  • Mobile number or email used during checkout

  • Any available tracking information

This will help us investigate your shipment more quickly.

19. Changes to This Shipping Policy

Anythingurs may update this Shipping Policy from time to time to reflect changes in our fulfilment process, shipping partners, delivery services or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

Anythingurs

Website: Anythingurs.in

Product Category: Custom Printed Mouse Pads

Fulfilment Partner: Qikink

For additional information regarding returns, refunds, damaged products or defective products, please refer to our Returns & Refund Policy.